A management advisory firm focused on Maximum Value Creation

We are a boutique firm specialising in Operational Excellence and Organisational Process Design. We help our clients solve their most pressing problems and seize their largest opportunities to outperform competitors and serve their customers better.

Solutions

Operational Excellence

Supporting our clients to design, build, and implement effective and efficient operating structures, drive continuous improvement, and embed a culture of high performance within the organisation. Achieving operational excellence means consistently delivering value to customers and meeting organisation goals.

Process Transformation

Analysing how the business operates and designing optimal processes within and between different teams. We use a holistic approach to process transformation by working from the ground up, considering strength of systems, people, data as key factors to optimal processes.

Cost to Serve

Helping companies drive sustainable cost takeout and responsible investing to transform products and services. We provide capability-based cost mapping and budgeting, reinvestment analysis, and working with your teams to identify the highest value opportunities to capitalise on.

OKRs, KPIs, Metrics

Co-designing, communicating, and monitoring the right performance metrics structure to optimise output and have the right focus across multiple levels of the organisation. Also supporting teams with reporting, governance and trainings which we believe is just as important as the metrics itself.    

Benefits Validation and Release Planning

On average, over 60% of project benefits identified at Ideation is lost or unrealised post-delivery. As an external team, we come in with a fresh set of eyes to run benefits validation and scenario modelling across the entire portfolio to provide added clarity on benefit realisation pathways and release schedule.

Artificial Intelligence (AI) Readiness

With increasing pressure to adopt AI solutions to avoid being left behind by competitors, there is an increasing risk of wrong AI implementation. We provide support in preparing teams for change and introducing an AI controls framework that ensures your investment in this new technology has a net-positive impact.

Our Process

Discovery

Understanding business needs and customer problems. We agree what success looks like and understand limits of what we can and cannot change.

Design

Defining the approach, taking input, and designing for success. Ensuring solutions are accepted, sustainable and pragmatic.

Implementation

Planning, prioritisation, and implementing solutions. Ensuring to build a strong foundation to drive the desired outcomes for the business.

Monitoring

Tracking progress and performance. Making adjustments and embedding continuous improvement across the organisation.

About us

We have a small team of experienced industry experts who have a unique understanding of the problems we help solve, providing valuable insights and simple solutions to our clients. As a small outfit, we manage our costs much tighter and can pass on savings to you while ensuring no impact to service quality.

 

Contact us.

It all begins with curiosity. Reach out, let’s talk, see how we can make all the difference.